Underwriter Fronted
Tech Focused
Broker and Client Centric

About us

Kayzen Specialty is an underwriter-fronted, tech-focused specialty MGA currently operating in the London and UK Regional Financial Lines Market.

We provide a comprehensive product offering across Commercial Financial Lines and Financial Institutions, including Investment Management.

Our approach

Our primary goal is to build trust and deliver clarity and certainty to clients through crystal-clear contracts for complex insurance products.

At Kayzen, we prioritise genuine connections in every interaction. As an underwriter-fronted organisation, we’re here to pick up the phone, swiftly respond to your email and, of course meet our brokers and clients face-to-face.

Connecting beyond boundaries

Our products

Inspired by its Japanese meaning of 'good change', Kayzen [kay-zn] embodies our relentless pursuit of continuous improvement and progress.

Kayzen’s dynamic, risk classifying underwriting system augments the tacit knowledge of our highly experienced Underwriters. The simpler the risk, the more value the system adds. The more complex the risk, the more value the Underwriter adds.

Accelerate delivery

Our underwriting system accelerates delivery whilst incorporating data-driven risk insights at a granular level.

Classification model

Kayzen’s Risk Classification Model significantly shortens turnaround times for less complex risks.

Targeted insights

Our targeted Point of Delivery Insights empowers brokers to engage clients on relevant technical material.

Navigate complexities

Kayzen’s Financial Lines expertise, coupled with human-computer interaction, empowers us to confidently navigate complexities for our clients.

Elevating the delivery of Management Liability for better client outcomes

Elevating the delivery of Management Liability for better client outcomes

March 21, 2024

The birth of an MGA

The birth of an MGA

March 11, 2024

AI: Robots in the boardroom

AI: Robots in the boardroom

December 5, 2023

We want to hear from you

How can we help?

Meet the team

Charles Boorman
Founder & CEO

Charles Boorman

James Sterling
Head of Claims

James Sterling

Craig Watson ACII
Underwriter

Craig Watson ACII

Matt Whiteoak
Underwriter

Matt Whiteoak