Optimising Human &
Computer Interaction to
Achieve Enhanced
Client Outcomes

Our mission

At Kayzen, our mission is to deliver enhanced client outcomes by recognising the unique qualities of each customer. We simplify product delivery and reduce friction in the placement process with state-of-the-art technology, crystal-clear products and great service.

Swift quotes, accessible underwriters, barrier-free trading

Empowerment through experience

Trusted local Underwriters for expert guidance and reliability.

State-of-the-art-underwriting system

Our purpose built underwriting platform streamlines underwriting for smoother transactions.

Dynamic risk classification

The simpler the risk the more the system is in control; the more complex the risk the more the Underwriter is in control. This ensures that our service delivery is optimised dependent on the risk.

Peerless service delivery

Specifically aimed at brokers' and customers’ requirements and our Underwriters' needs.

Multi-point of access distribution model

Integrated London market & UK regional operations foster strong relationships and seamless product delivery.

Comprehensive solutions

A comprehensive product offering across Commercial Financial Lines, Financial Institutions, and Investment Management

Why Kayzen


We are not broker owned and therefore not aligned to your competition.

Unified commitment

Fully aligned with our capacity provider and sharing common ownership ensures we are committed to the same goals: stability, profitability, sustainability.

5-year capacity

Commitment from our A- Rated capacity provider ensures long-term stability for a long tail class of business.

Claims excellence

Our experienced Head of Claims manages the entire claims process in-house, elevating Kayzen's service above those relying heavily on outsourcing. This guarantees consistent access to our trusted team throughout the entire contract lifecycle, from the quote/bind stage and beyond.

Transparent coverage

Policy wordings that are clear, concise and transparent. We prioritise your understanding, ensuring you make informed decisions with confidence.

Broker centric

Brokers have their own processes and ways of working. At Kayzen, we operate flexibly dependent on broker requirements.

We listen, analyse and learn. Always adapting. Always evolving. Continuously improving. Kayzen
Proud About Claims

Proud About Claims

April 23, 2024

Elevating the delivery of Management Liability for better client outcomes

Elevating the delivery of Management Liability for better client outcomes

March 21, 2024

The birth of an MGA

The birth of an MGA

March 11, 2024

Join us

Are you ready to embark on a rewarding career journey? Please get in touch via info@kayzenspecialty.com